Terms of Service

We encourage all clients to review our full Terms of Service to understand our service policies, payment conditions, and the guidelines that help us deliver reliable and efficient travel solutions.

Terms of Service

These Terms of Service govern your use of the services provided by Syleric Travels. By accessing our website or engaging our travel services, you agree to comply with the terms outlined below.

1. Introduction

Syleric Travels is a professional travel support and management company based in Douala, Cameroon. We provide services including flight reservations, hotel bookings, visa counseling, immigration support, corporate travel management, and event travel coordination.

2. Acceptance of Terms

By using our website or requesting services from Syleric Travels, you confirm that you accept and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should refrain from using our services.

3. Services Provided

Our services include but are not limited to:

  • Flight ticketing and reservations
  • Hotel bookings and accommodation arrangements
  • Visa counseling and application assistance
  • Immigration and travel documentation support
  • Corporate travel management
  • Event and conference travel logistics
  • Professional travel consultation

4. Client Responsibilities

Clients are responsible for providing accurate and complete information when requesting travel services. This includes personal details, passport information, travel dates, and required documentation. Syleric Travels is not responsible for delays or issues caused by incorrect or incomplete information provided by clients.

5. Payments and Fees

All travel services may include applicable service fees, booking charges, or processing costs. Payment terms will be communicated prior to confirmation of services. Bookings may only be secured after payment has been completed according to the agreed terms.

6. Cancellations and Changes

Travel services arranged through Syleric Travels may be subject to cancellation policies from airlines, hotels, and other service providers. Clients requesting changes or cancellations must inform us promptly. Any applicable penalties or cancellation fees will be the responsibility of the client.

7. Visa and Immigration Services

Syleric Travels provides visa counseling and application assistance. However, the final decision regarding visa approvals remains solely with the relevant embassy or immigration authority. We cannot guarantee visa approvals but strive to guide clients through the process professionally.

8. Limitation of Liability

Syleric Travels acts as an intermediary between clients and travel service providers such as airlines, hotels, and embassies. We are not liable for flight delays, cancellations, visa refusals, or service changes made by third-party providers.

9. Privacy and Confidentiality

We respect the privacy of our clients and handle personal information responsibly. Client data will only be used to facilitate travel services and will not be shared with third parties except when necessary to complete bookings or comply with legal obligations.

10. Changes to Terms

Syleric Travels reserves the right to update or modify these Terms of Service at any time. Updates will be posted on our website and will become effective immediately upon publication.

11. Governing Law

These Terms of Service are governed by the laws of the Republic of Cameroon.